Service and Support

Please contact us

Anderson America Corp.
10710 Southern Loop Blvd.
Pineville, NC 28134-8467

Tel: (704) 522-1823
Fax: (704) 522-0871
Email: info@andersonamerica.com

Latest NEWS

Anderson DPC attends GlassBuild Expo 2012

2012-10-02 15:01

On September 12-14 Anderson America exhibited at our first GlassBuild expo in Las Vegas Nevada. Anderson DPC (Print & Graphic Division) had on display 25 new inkjet UV digital prints on glass from their new Cojet Plus+ flat bed digital printer ...

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Anderson America to expand U.S distributor network.

2012-07-10 08:41

As the economy continues to recover and many distribution partners are looking to expand their CNC product offering, Anderson America is initiating a new dealer recruitment and expansion campaign ...

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Anderson Machinery Seeks Trail Blazing Initiatives with Alphacam

2012-05-30 10:13

Following his attendance at Vero Software’s largest ever Global Reseller Conference, the CEO of the Anderson Machinery Group in America has invited Vero to work with them to “trail-blaze” new CNC routing opportunities ...

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Service and Support

Whenever a customer has questions or a problem, time is not on their side. That's why the Anderson America Corp. team of service professionals immediately goes to work and we are extremely proud of the level of customer service we offer. Advances in technology give our factory trained Technical Support staff the necessary tools to accurately track incoming calls and log the information received. This ensures a fast and cost effective resolution to the problem. State-of-the-art database software is used to record incoming call topics, which can be shared among our Service Technicians across North America to reduce fault finding time for any future occurrences of the same problem.

At Anderson America Corporation, we understand how important getting fast and efficient technical support really is to our valued customers. That is why we pride ourselves on being able to offer a wide array of technical support and customer service options to get your Anderson running again. We understand breakdowns will occur from time to time, and that the speed in which those breakdowns are rectified and the machine is returned to an operating condition will not only provide a rapid return to productivity for our customers, but also set Anderson America services apart from the rest of the industry.

LIVE NETWORK STREAMING:
Anderson can diagnose and resolve many problems you might experience using our LIVE NETWORK STREAMING service. If you have a PC operated machine and a broadband internet connection call 704-522-1823 to schedule a session and proceed to Anderson Live Network Support Login.

https://support.andersonamerica.com/